Thetford Laundrette

aboutus

Self-service launderette

Opening hours: 7am - 9pm

Last wash: 8pm

Open 7 days a week, 365 days a year

Address: 39 Icknield Way, Thetford, Norfolk, IP24 3BB

Parking: On street parking usually available at all times.

How to use the machines

What you

need

COINS

20p 50p, £1 & £2s are accepted in all machines, no other coins. Please see below per machine.

DETERGENT

Don’t waste your detergent! Our water is treated so you won’t need as much as you do at home. There is a detergent dispenser in the launderette to the right of the entrance door. Insert 1 x £1 then slide quickly to get detergent packet.

For the comfort of other people washing and drying, no food or drink is allowed on the premises. Please take all rubbish home to recycle.

If leaving the launderette whilst your washing is in a machine, please return within 45 minutes. Do not leave the dryers while your laundry dries. Dryer doors can be opened and we are not responsible for theft or loss.

Night owls, remember that water will be automatically cut off from the machine at closing time. Please give yourself enough time to wash before this. We recommend the last wash is started before 8pm.

At 9pm, the door will automatically lock. You can leave, but not re-enter, so don’t leave anything behind.

How to use the

How to use the machines

Washers

Machines W1 - W6

Load: 9kg/80ltr

Price: £4 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select wash cycle (NB rinse & spin is JUST a rinse & spin!)
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins (slowly) to the value of £4

Always watch the screen to see each coin register
Press 'Start'
Wait for cycle to finish
When screen says ‘open door’, turn door handle downwards to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines W7

Load: 14kg/135ltr

Price: £7.00 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select wash cycle (NB rinse & spin is JUST a rinse & spin!)
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins (slowly) to the value of £7
Always watch the screen to see each coin register
Press 'Start'
Wait for cycle to finish
When screen says ‘open door’, turn door handle downwards to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines W8 - W10

Load: 18kg/180ltr

Price: £9.00 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select wash cycle (NB rinse & spin is JUST a rinse & spin!)
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins (slowly) to the value of £9
Always watch the screen to see each coin register
Press 'Start'
Wait for cycle to finish
When screen says ‘open door’, turn door handle downwards to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Dryers

Machine D1, D2, D7 & D8

Price: Minimum £1 (8 minutes) to start. We advise at least £2.50 as last couple of minutes are 'cool down'.

Coins accepted: 20p, 50p, £1 and £2

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always watch the screen to see each coin register
Push to start
Before time gets down to the last 3 minutes (cool down), check dryness & add another coin if needed

Wait for dry cycle to finish
Open door to collect dry washing immediately

DO NOT LEAVE YOUR DRYING UNATTENDED

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines D3 - D6

Price: We advise at least £1 to run the shortest dry cycle (9 minutes). Please be aware that the last couple of minutes are 'cool down'.

Coins accepted: 20p, 50p, £1 and £2

Where machines are stacked one on top of the other, the left coin mechanism supplies the top dryer & the right coin mechanism supplies the bottom dryer.

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always watch the screen to see each coin register
Push to start
Before time gets down to the last 3 minutes (cool down), check dryness & add another coin if needed

Wait for dry cycle to finish
Open door to collect dry washing immediately

DO NOT LEAVE YOUR DRYING UNATTENDED

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Contact

For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 07779136495.

Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.

Rude or abusive behaviour will not be tolerated.