Thetford Laundrette 

aboutus

Self-service launderette

Opening hours: 7am - 9pm

Open 7 days a week, 365 days a year

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Address: 39 Icknield Way, Thetford, Norfolk, IP24 3BB

Parking: On street parking usually available at all times.

 

How to use the machines 

 

What you 

need

COINS

Most machines accept £1 coins only, although some do take other coins. Please see below per machine. 

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DETERGENT

We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette to the left of machine 10. Insert 50p and 20p then slide quickly to get detergent packet.

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No food or drink is allowed

Please take all rubbish home to recycle

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If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.

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Please do not start a wash later than 8.15pm as water will be automatically cut off from the machine after 9pm.

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At 9pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you. 

 

How to use the machines

Washers

Machines 10 - 16

Load: 7kg/73ltr

Price: £3.00 per wash

Coins accepted: £1 coins only

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  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Select Hot, Warm, Synthetic (all 30 mins) or Cold by pressing in the appropriate button

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door before inserting coins

  • Insert 3 x £1 coins

  • Always check that each coin registers

  • The machine will then run the selected wash cycle

  • Wait for cycle to finish 

  • When red light has gone out, press red button on door handle to open door.

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using. 

Machines 17

Load: 18kg/180ltr

Price: £6.00 per wash

Coins accepted: £1 coins only

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  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Select Hot, Warm, Synthetic (all 40 mins) or Cold by pressing in the appropriate button

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door before inserting coins

  • Insert 6 x £1 coins

  • Always check that each coin registers

  • The machine will then run the selected wash cycle

  • Wait for cycle to finish 

  • When red light has gone out, press red button on door handle to open door.

​

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

​

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using. 

Machines 18 & 19

Load: 18kg/180ltr

Price: £6.00 per wash

Coins accepted: 10p, 20p, 50p, £1 and £2 coins.

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  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Select wash cycle by pressing 'P'

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door before inserting coins

  • Insert coins to the value of £6.00

  • Always check that each coin registers

  • The machine will then run the selected wash cycle when the last coin registers

  • Wait for cycle to finish 

  • When indicator shows "'0' time left', pull door to open.

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If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

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For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using. 

Dryers 

Machine 1

Price: 50p to start. We advise a minimum of £1 to run the shortest dry cycle (10 mins).

Coins accepted: 10p, 20p, 50p, £1, £2

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  • Check care labels on clothing

  • Select drier temperature on the touch pad

  • Check that drum is empty & clean 

  • Close door before inserting coins​

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  • Insert coins to the desired length of dry (we advise a minimum of £1 / 10 minutes)

  • Always check that each coin registers

  • Push to start

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  • Wait for dry cycle to finish 

  • Open door to collect dry washing 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

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For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using. 

Machines 2 - 7

Price: 50p to start. We advise a minimum of £1 to run the shortest dry cycle.

Coins accepted: 50p, £1 and £2 only

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Where machines are stacked one on top of the other, the left coin mechanism supplies the top dryer & the right coin mechanism supplies the bottom dryer. 

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  • Check care labels on clothing

  • Select drier temperature on the touch pad

  • Check that drum is empty & clean 

  • Close door before inserting coins​

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  • Insert coins to the desired length of dry (we advise a minimum of £1)

  • Always check that each coin registers

  • Push to start

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  • Wait for dry cycle to finish 

  • Open door to collect dry washing 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using. 

Contact

To speak to an engineer or for an out of hours advisor, please call 07779136495.  

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For non-urgent matters, please email for a response within 48 hours.

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