Thetford Laundrette

aboutus

*NEW washing machines installed April 2021*

Self-service launderette

Opening hours: 7am - 9pm

Open 7 days a week, 365 days a year

Address: 39 Icknield Way, Thetford, Norfolk, IP24 3BB

Parking: On street parking usually available at all times.

How to use the machines

What you

need

COINS

New washing machines with improved spin speeds have been installed in April 2021. 50p, £1 & £2s are now accepted in all machines. Some machines will accept coins of other values. Please see below per machine.

DETERGENT

We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette to the right of the entrance door. Insert 50p and 20p then slide quickly to get detergent packet.

No food or drink is allowed

Please take all rubbish home to recycle

If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.

Please do not start a wash later than 8pm as water will be automatically cut off from the machine after 9pm.

At 9pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you.

How to use the machines

Washers

Machines W1 - W6

Load: 9kg/73ltr

Price: £3.50 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select Hot, Warm, Synthetic (all 30 mins) or Cold by pressing in the appropriate button
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins to the value of £3.50
Always check that each coin registers
The machine will then run the selected wash cycle
Wait for cycle to finish
When red light has gone out, press red button on door handle to open door.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines W7

Load: 14kg/165ltr

Price: £5.50 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select Hot, Warm, Synthetic (all 40 mins) or Cold by pressing in the appropriate button
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins to the value of £5.50
Always check that each coin registers
The machine will then run the selected wash cycle
Wait for cycle to finish
When red light has gone out, press red button on door handle to open door.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines W8 - W10

Load: 18kg/180ltr

Price: £7.00 per wash

Coins accepted: 20p, 50p, £1, £2 (but do not give change)

Pre-sort your laundry
Check that the drum is empty & clean
Select wash cycle by pressing 'P' to change cycle from '5' to '6' to '1' etc
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins to the value of £7.00
Always check that each coin registers
The machine will then run the selected wash cycle when the last coin registers
Wait for cycle to finish
When indicator shows "'0' time left', pull door to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Dryers

Machine D1, D2 & D7

Price: Minimum £1 (9 minutes) to start. We advise at least £1.50 as last couple of minutes are 'cool down'.

Coins accepted: 10p, 20p, 50p, £1 and £2

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always check that each coin registers
Push to start

Wait for dry cycle to finish
Open door to collect dry washing immediately

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Machines D3 - D6

Price: Minimum 50p to start. We advise at least £1 to run the shortest dry cycle (12 minutes) as last couple of minutes are 'cool down'.

Coins accepted: 50p, £1 and £2 only

Where machines are stacked one on top of the other, the left coin mechanism supplies the top dryer & the right coin mechanism supplies the bottom dryer.

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always check that each coin registers
Push to start

Wait for dry cycle to finish
Open door to collect dry washing immediately

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.

Contact

For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 07779136495.

Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.