Thetford Laundrette
aboutus
*NEW washing machines installed April 2021*
Self-service launderette
Opening hours: 7am - 9pm
Open 7 days a week, 365 days a year
Address: 39 Icknield Way, Thetford, Norfolk, IP24 3BB
Parking: On street parking usually available at all times.
What you
need
COINS
New washing machines with improved spin speeds have been installed in April 2021. 50p, £1 & £2s are now accepted in all machines. Some machines will accept coins of other values. Please see below per machine.
DETERGENT
We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette to the right of the entrance door. Insert 50p and 20p then slide quickly to get detergent packet.
No food or drink is allowed
Please take all rubbish home to recycle
If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.
Please do not start a wash later than 8pm as water will be automatically cut off from the machine after 9pm.
At 9pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you.
How to use the machines
Washers
Machines W1 - W6
Load: 9kg/73ltr
Price: £3.50 per wash
Coins accepted: 20p, 50p, £1, £2 (but do not give change)
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Pre-sort your laundry
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Check that the drum is empty & clean
-
Select Hot, Warm, Synthetic (all 30 mins) or Cold by pressing in the appropriate button
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Load clothes
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Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
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Close door before inserting coins
-
Insert coins to the value of £3.50
-
Always check that each coin registers
-
The machine will then run the selected wash cycle
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Wait for cycle to finish
-
When red light has gone out, press red button on door handle to open door.
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.
Machines W7
Load: 14kg/165ltr
Price: £5.50 per wash
Coins accepted: 20p, 50p, £1, £2 (but do not give change)
-
Pre-sort your laundry
-
Check that the drum is empty & clean
-
Select Hot, Warm, Synthetic (all 40 mins) or Cold by pressing in the appropriate button
-
Load clothes
-
Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
-
Close door before inserting coins
-
Insert coins to the value of £5.50
-
Always check that each coin registers
-
The machine will then run the selected wash cycle
-
Wait for cycle to finish
-
When red light has gone out, press red button on door handle to open door.
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.
Machines W8 - W10
Load: 18kg/180ltr
Price: £7.00 per wash
Coins accepted: 20p, 50p, £1, £2 (but do not give change)
-
Pre-sort your laundry
-
Check that the drum is empty & clean
-
Select wash cycle by pressing 'P' to change cycle from '5' to '6' to '1' etc
-
Load clothes
-
Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
-
Close door before inserting coins
-
Insert coins to the value of £7.00
-
Always check that each coin registers
-
The machine will then run the selected wash cycle when the last coin registers
-
Wait for cycle to finish
-
When indicator shows "'0' time left', pull door to open.
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.
Dryers
Machine D1, D2 & D7
Price: At least 50p to start. We advise min of £1 to run the shortest dry cycle (10 mins).
Coins accepted: 20p, 50p, £1 and £2
-
Check care labels on clothing
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Select drier temperature on the touch pad
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Check that drum is empty & clean
-
Close door before inserting coins
-
Insert coins to the desired length of dry (we advise a minimum of £1 / 10 minutes)
-
Always check that each coin registers
-
Push to start
-
Wait for dry cycle to finish
-
Open door to collect dry washing immediately
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.
Machines D3 - D6
Price: At least 50p to start. We advise a min of £1 to run the shortest dry cycle.
Coins accepted: 50p, £1 and £2 only
Where machines are stacked one on top of the other, the left coin mechanism supplies the top dryer & the right coin mechanism supplies the bottom dryer.
-
Check care labels on clothing
-
Select drier temperature on the touch pad
-
Check that drum is empty & clean
-
Close door before inserting coins
-
Insert coins to the desired length of dry (we advise a minimum of £1)
-
Always check that each coin registers
-
Push to start
-
Wait for dry cycle to finish
-
Open door to collect dry washing immediately
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Thetford launderette and the number of the machine you are using.
Contact
For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 07779136495.
Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.