The Launderette

Haverhill

aboutus

Self-service launderette

Opening hours: 7am - 9pm

Open 7 days a week, 365 days a year

Address: 40 Queen Street, Haverhill, Suffolk, CB9 9EF

Parking: On street parking usually available before 10am & after 4pm, or other local parking

How to use the machines

Safety and Security

For the safety, security and comfort of our customers, people not using washing or drying facilities are not permitted to enter the premises at any time. The launderette is unattended by staff so please call 101 in the event that you feel unsafe at any time.

What you

need

COINS

All machines accept 10p, 20p, 50p, £1 and £2 coins

DETERGENT

We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette next to machine D1. Insert 1 x £1 then slide quickly to get detergent packet.

No food or drink is allowed

Please take all rubbish home to recycle

If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.

Last wash is at 8pm. Water will be automatically cut off from the machine after 9pm.

At 9pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you.

How to use the machines

How to use the

Washers

Machines W1 - W5

Load: 7kg/73ltr

Price: £4.00 per wash

Coins accepted: 10p, 20p, 50p, £1 & £2 coins

Pre-sort your laundry
Check that the drum is empty & clean
Select Hot, Warm, Synthetic (all 30 mins) or Cold by pressing in the appropriate button
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert 4 x £1 coins
Always check that each coin registers
The machine will then run the selected wash cycle
Wait for cycle to finish
When red light has gone out, press red button on door handle to open door.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Haverhill launderette using machine W1 - W5.

Machines W6 & W7

Load: 8kg/80ltr

Price: £6.00 per wash

Coins accepted: 10p, 20p, 50p, £1 & £2 coins

Pre-sort your laundry
Check that the drum is empty & clean
Select temperature by Pressing buttons: Hot / Warm / Synthetic / Cold
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Latch door handle closed
Insert 6 x £1 coins
Watch screen count down price to '0'
The machine will then run the selected wash cycle
Wait for cycle to finish
When light goes out, press button in middle of handle and turn clockwise to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Haverhill launderette using machine W6 or W7.

Machine W8 - W11

Load: 16kg/165ltr

Price: £8.00 per wash

Coins accepted: 10p, 20p, 50p, £1 & £2 coins

Pre-sort your laundry
Check that the drum is empty & clean
Press touch pad to right of cycle indicator to change to A hot, b warm, c cool, d gentle, e rinse & spin
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Insert coins to £8.00
Always check that each coin registers - you will be able to see this on the screen as the price counts down
Press 'Start'
The machine will then run the selected wash cycle
When indicator moves to the door symbol, pull handle to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Haverhill launderette using machine W8 - W11.

Dryers

Machine D1 & D2

Minimum £1 (8 minutes) to start. We advise at least £1.50 as last couple of minutes are 'cool down'.

Coins accepted: 10p 20p, 50p, £1, £2

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always check that each coin registers
Push to start

Wait for dry cycle to finish
Open door to collect dry washing

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Haverhill launderette using machine D1.

Machines D3 - D6

Price: We advise at least £1 to run the shortest dry cycle (10 minutes) as last couple of minutes are 'cool down'.

Coins accepted: 10p, 20p, 50p, £1, £2

Check care labels on clothing
Select drier temperature on the touch pad "+++" Hot, "++" Normal, "+" Warm or Low heat
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always check that each coin registers
Push to start

Wait for dry cycle to finish
Open door to collect dry washing immediately

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Haverhill launderette using machine D2 - D6.

Contact

For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 07779136495.

Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.

Rude or abusive behaviour will not be tolerated.