Stowmarket Launderette 

aboutus

Self-service launderette

Opening hours: 6.30am - 9.30pm

Open 7 days a week, 365 days a year

Address: 47 Ipswich Street, Stowmarket, Suffolk, IP14 1AH

Parking: On street parking usually available at all times.

 

How to use the machines 

 

What you 

need

COINS

All machines accept 20p 50p, £1 and £2 coins.

DETERGENT

We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette between machines 5 & 6. Insert 50p and 20p then slide quickly to get detergent packet.

No food or drink is allowed

Please take all rubbish home to recycle

If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.

Please note the last wash is at 8.30pm as water will be automatically cut off from the machine after 9.30pm.

At 9.30pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you. 

 

How to use the machines

Washers

Machines W1 & W2

Load: 18kg/180ltr

Price: £7.00 per wash

Coins accepted: 10p, 20p, 50p, £1 and £2 coins.

  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door and latch handle

  • Select cycle on touch screen

  • Insert coins to value of £7.00

  • Always check that each coin registers

  • Press 'Start'

  • The machine will then run the selected wash cycle

  • When screen shows 'Open', pull door handle to open. 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Machine W3

Load: 8kg/80ltr

Price: £4.00 per wash

Coins accepted: 20p, 50p, £1 and £2 coins

  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door and rotate door handle to latch

  • Follow detailed instructions on screen

  • Use ^ arrow to change cycle from Cold to Warm or to Hot

  • Insert coins to the value of £4.00

  • Always check that each coin registers

  • The machine will then run the selected wash cycle

  • At the end of the cycle, follow screen instructions to open door. 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Machines W4 - W8

Load: 7kg/73ltr

Price: £3.50 per wash

Coins accepted: 10p, 20p 50p £1 and £2 coins

  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Select Hot, Warm, Synthetic (all 30 mins) or Cold by pressing in the appropriate button

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door before inserting coins

  • Slowly & gently insert coins to the value of £3.50

  • Watch screen register each coin before inserting the next one

  • The last coin registering will start the selected programme

  • Wait for cycle to finish 

  • When red light has gone out, press red button on door handle to open door.

These machines will start if overpaid, but will not give change.

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Machines W9 & W10

Load: 18kg/165ltr

Price: £5.50 per wash

Coins accepted: 10p, 20p 50p £1 and £2 coins

  • Pre-sort your laundry 

  • Check that the drum is empty & clean

  • Select Hot, Warm, Synthetic (all 40 mins) or Cold by pressing in the appropriate button

  • Load clothes

  • Add your detergent into hopper or drum

  • If using soap nuts, place these directly into the drum

  • Close door before inserting coins

  • Slowly & gently insert coins to the value of £5.50

  • Watch screen register each coin before inserting the next one

  • The last coin registering will start the selected programme

  • Wait for cycle to finish 

  • When red light has gone out, press red button on door handle to open door.

 

These machines will start if overpaid, but will not give change.

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Dryers 

Machines D1 - D5

Price: We advise a minimum of £1 to run the shortest dry cycle.

Coins accepted: 10p, 20p 50p £1 and £2 coins

  • Check care labels on clothing

  • Select dryer temperature by rotating knob

  • Check that drum is empty & clean 

  • Close door before inserting coins​

  • Slowly & gently insert coins

  • Watch the screen register each coin before inserting next coin

  • Usually insert at least £1.50

  • A minimum of 50p must be inserted to start the drier (the light will come on)

  • Insert more coins at any time to get a longer drying time

  • The last 2 minutes are "cool-down"

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Machines D6 & D7

Price: We advise a minimum of £1 to run the shortest dry cycle.

Coins accepted: £1 coins only

  • Check care labels on clothing

  • Select dryer temperature 

  • Check that drum is empty & clean 

  • Close door before inserting coins​

  • Check that your £1 coin isn't damaged

  • Put £1 into coin slot

  • Rotate knob clockwise about 1/4 turn and release

  • You will hear the £1 coin drop into cash box

  • Light will come on (If light does not come on, your coin didn't drop, so twiddle the knob until coin drops)

  • Press and hold start button for 3 seconds, then release

  • Insert more coins to the desired length of dry (we advise a minimum of £1)

  • Wait for dry cycle to finish 

  • Open door to collect dry washing 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Machines 1 - 7

Price: We advise a minimum of £1 to run the shortest dry cycle.

Coins accepted: £1 coins only

  • Check care labels on clothing

  • Select dryer temperature 

  • Check that drum is empty & clean 

  • Close door before inserting coins​

  • Check that your £1 coin isn't damaged

  • Put £1 into coin slot

  • Rotate knob clockwise about 1/4 turn and release

  • You will hear the £1 coin drop into cash box

  • Light will come on (If light does not come on, your coin didn't drop, so twiddle the knob until coin drops)

  • Press and hold start button for 3 seconds, then release

  • Insert more coins to the desired length of dry (we advise a minimum of £1)

  • Wait for dry cycle to finish 

  • Open door to collect dry washing 

 

If you are having problems with the machine, please check our FAQs for quick troubleshooting. 

 

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using. 

Contact

For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 01449 613228. 

 

Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.