The Launderette
Newmarket
aboutus
Self-service launderette
Opening hours: 6.30am - 9.30pm
Open 7 days a week, 365 days a year
Address: 1 Elizabeth Parade, Newmarket, Suffolk CB8 OBP
Parking: Located directly in front of the launderette.
What you
need
COINS
All machines accept 20p, 50p, £1 and £2 coins.
DETERGENT
We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette on the back wall between machines W10 & D1. Insert 1 x £1 then slide quickly to get detergent packet.
No food or drink is allowed
Please take all rubbish home to recycle
If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.
Last wash is at 8.30pm. Water will be automatically cut off from the machine after 9.30pm.
At 9.30pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you.
How to use the machines
Washers
Machines W1 & W2
Load: 10kg/95ltr
Price: £5 per wash
Coins accepted: 10p, 20p, 50p, £1 and £2 coins
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Pre-sort your laundry
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Check that the drum is empty & clean
-
Press touch pad to right of cycle indicator to change to "1" hot, "2" warm, "3" cool or "5" cold/gentle
-
Load clothes
-
Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
-
Close door before inserting coins
-
Insert coins to £5.
-
Always check that each coin registers - you will be able to see this on the screen as the price counts down
-
Press 'Start'
-
The machine will then run the selected wash cycle
-
When indicator moves to the door symbol, pull handle to open.
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Newmarket launderette using machines W1 & W2.
Machines W3 - W5
Load: 18kg/180ltr
Price: £9.00 per wash
Coins accepted: 20p, 50p, £1 and £2.
-
Pre-sort your laundry
-
Check that the drum is empty & clean
-
Select wash cycle
-
Load clothes
-
Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
-
Close door before inserting coins
-
Insert coins to the value of £9.00.
-
Always check that each coin registers
-
Some machines require "Press Start"
-
The machine will then run the selected wash cycle
-
Wait for cycle to finish
-
Open door to collect clean washing
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Newmarket launderette using machines W3 - W5.
Machines W6 - W10
Load: 7kg/73ltr
Price: £4 per wash
Coins accepted: 10p, 20p, 50p, £1 and £2 coins
-
Pre-sort your laundry
-
Check that the drum is empty & clean
-
Press touch pad to right of cycle indicator to change to "1" hot, "2" warm, "3" cool or "5" cold/gentle
-
Load clothes
-
Add your detergent into hopper or drum
-
If using soap nuts, place these directly into the drum
-
Close door before inserting coins
-
Insert coins to £4.
-
Always check that each coin registers - you will be able to see this on the screen as the price counts down
-
Press 'Start'
-
The machine will then run the selected wash cycle
-
When indicator moves to the door symbol, pull handle to open.
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Newmarket launderette using machines W6 - W10.
Dryers
Machines D1 - D4
Price: We advise at least £1 to run the shortest dry cycle (10 minutes) as last couple of minutes are 'cool down'.
Coins accepted: 10p, 20p 50p £1 and £2 coins
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Check care labels on clothing
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Select dryer temperature by rotating knob
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Check that drum is empty & clean
-
Close door before inserting coins
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Slowly & gently insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
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Watch the screen register each coin before inserting next coin
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Push to start
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Insert more coins at any time to get a longer drying time
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The last 2 minutes are "cool-down"
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Wait for dry cycle to finish
-
Open door to collect dry washing immediately
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Newmarket launderette using machines D1 - D4.
Machines D5 - D8
Price: Minimum £1 (8 minutes) to start. We advise at least £1.50 as last couple of minutes are 'cool down'.
Coins accepted: 10p, 20p, 50p, £1, £2
Where machines are stacked on top of each other (7 and 8), the left hand control is for the top dryer (7) and the right hand control is for the bottom dryer (8).
-
Check care labels on clothing
-
Select drier temperature on the touch pad
-
Check that drum is empty & clean
-
Close door before inserting coins
-
Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
-
Always check that each coin registers
-
Push to start
-
Wait for dry cycle to finish
-
Open door to collect dry washing immediately
If you are having problems with the machine, please check our FAQs for quick troubleshooting.
For urgent queries, to speak to an engineer or for an out of hours advisor, please call 07779136495 stating you are in Newmarket launderette using machine D5 - D8.
Contact
For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 07779136495.
Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.
Rude or abusive behaviour will not be tolerated.