Stowmarket Launderette

aboutus

Self-service launderette

Opening hours: 6.30am - 9.30pm

Open 7 days a week, 365 days a year

Address: 47 Ipswich Street, Stowmarket, Suffolk, IP14 1AH

Parking: On street parking usually available at all times.

How to use the machines

What you

need

COINS

All machines accept 20p 50p, £1 and £2 coins.

DETERGENT

We recommend that you bring your own detergent plus fabric softener if desired. There is a detergent dispenser in the launderette next to machine D5. Insert 1 x £1 then slide quickly to get detergent packet.

No food or drink is allowed

Please take all rubbish home to recycle

If leaving the launderette whilst your washing is in a machine, please return within 45 minutes.

Please note the last wash is at 8.30pm as water will be automatically cut off from the machine after 9.30pm.

At 9.30pm, the door will automatically lock. You can leave, but not re-enter, so please ensure you take everything with you.

How to use the

How to use the machines

Washers

Machines W1 & W2

Load: 18kg/180ltr

Price: £9.00 per wash

Coins accepted: 10p, 20p, 50p, £1 and £2 coins.

Pre-sort your laundry
Check that the drum is empty & clean
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door and latch handle
Select cycle on touch screen
Insert coins to value of £9.00
Always check that each coin registers
Press 'Start'
The machine will then run the selected wash cycle
When screen shows 'Open', pull door handle to open.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using.

Machine W3 - W8

Load: 8kg/80ltr

Price: £4.00 per wash

Coins accepted: 20p, 50p, £1 and £2 coins

Pre-sort your laundry
Check that the drum is empty & clean
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door and rotate door handle to latch
Follow detailed instructions on screen
Use ^ arrow to change cycle from Cold to Warm or to Hot
Insert coins to the value of £4.00
Always check that each coin registers
The machine will then run the selected wash cycle
At the end of the cycle, follow screen instructions to open door.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using.

Machines W9 & W10

Load: 18kg/165ltr

Price: £6.00 per wash

Coins accepted: 10p, 20p 50p £1 and £2 coins

Pre-sort your laundry
Check that the drum is empty & clean
Select Hot, Warm, Synthetic (all 40 mins) or Cold by pressing in the appropriate button
Load clothes
Add your detergent into hopper or drum
If using soap nuts, place these directly into the drum
Close door before inserting coins
Slowly & gently insert coins to the value of £6.00
Watch screen register each coin before inserting the next one
The last coin registering will start the selected programme
Wait for cycle to finish
When red light has gone out, press red button on door handle to open door.

These machines will start if overpaid, but will not give change.

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using.

Dryers

Machines D1 - D5 & D8

Price: We advise at least £1 to run the shortest dry cycle (10 minutes) as last couple of minutes are 'cool down'.

Coins accepted: 10p, 20p 50p £1 and £2 coins

Check care labels on clothing
Select dryer temperature by rotating knob
Check that drum is empty & clean
Close door before inserting coins

Slowly & gently insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Watch the screen register each coin before inserting next coin
Push to start

Insert more coins at any time to get a longer drying time
The last 2 minutes are "cool-down"
Wait for dry cycle to finish
Open door to collect dry washing immediately

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using.

Machines D6 & D7

Price: Minimum £1 (8 minutes) to start. We advise at least £1.50 as last couple of minutes are 'cool down'.

Coins accepted: 10p, 20p, 50p, £1, £2

Check care labels on clothing
Select drier temperature on the touch pad
Check that drum is empty & clean
Close door before inserting coins

Insert coins to the desired length of dry (with colder weather, you may need an extra 50p)
Always check that each coin registers
Push to start

Wait for dry cycle to finish
Open door to collect dry washing immediately

If you are having problems with the machine, please check our FAQs for quick troubleshooting.

For urgent queries, to speak to an engineer or for an out of hours advisor, please call 01449 613228 stating you are in Stowmarket launderette and the number of the machine you are using.

Contact

For urgent issues such as a machine failure, damage to property or clothing or out-of-hours assistance, please call 01449 613228.

Please be aware that we do not have frequent access to voicemail messages so if there is no answer, please text or call again to speak to an engineer who will be able to assist you over the phone.

Rude or abusive behaviour will not be tolerated.